Lead UX/UI and Product Designer
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4 Months
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Figma
Security Operations SaaS Redesign, Getruck
Overview
Redesigned a 30+ year legacy security system into a modern, scalable product.
Focused on streamlining daily workflows while keeping complex operational needs intact.
Approach
Led deep discovery: stakeholder interviews, user research, and process mapping end-to-end.
Worked closely with product, engineering, and the client from insights to UX flows to early UI direction.
The Goal
Reduce operational complexity, shorten task time, and simplify high-friction flows.
Deliver a modern, intuitive system that supports fast decision-making and consistency.
Outcome
Reduced manual steps and operational friction by approximately 20–30%.
Improved clarity across core workflows and increased confidence in day-to-day execution.